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We’ve got the answers from A to Z!

Dear Madams, Dear Sirs,

We are very glad to welcome you in our house. If we can make sure that you’ll enjoy your stay in our hotel, you can connect us at the reception desk from 6 am to 10 pm. On Sundays we are available until 8 pm.

Banks                         - Kasseler Bank (union between Raiffeisen and Volksbanken)
                                       Kirchplatz, 250m left from the hotel
                                     - Kasseler Sparkasse, Kirchplatz, left from the hotel 250 m 
 Bar                              - our hotel bar will be opened daily from 9 am to 11 pm (Sundays until 8 pm);
                                        you can also take your drinks into your room.

 Bed linen/Pillow     - should you need more pillows or linen, please ask for it at the reception

 Breakfast                  - our rich breakfast buffet will be served daily from 6.30 am to 10 am,
                                        on Sund. until 11 am

 Car rentals               - Alamo, Leipziger Straße 14, tel.: +49-561-9884860
                                    - Europcar, Leipziger Straße 63, tel.: +49-561-500570
                                     - Hertz, Dresdner Straße 1, tel.: +49-561-71471
                                     - Sixt, Weserstraße 6, tel.: +49-561-500880

 Check- in /-out        - Check-in is from 2 pm, if you arrive earlier, please ask about possibility
                                       Check-out is until 11 am from Mo. to Sa. / Sundays until 12 o’clock.

 Cinema                     - „Cineplex“, Wilhelmsstraße 2a, tel. +49-561-700470
                                     - „Cinestar“, Karlsplatz 8, tel. +49-561-701711        
                                       our receptionist has the program information  

 Conferences            - you want to make a conference? Please ask receptionist
                                       concerning our room facilities and low lump sums 

 Credit cards             - Master Card, American Express, Visa, EC-Card

 Discos / Clubs          - „Club 22“, Friedrich-Ebert-Straße, Wed. to Sat. from 10 pm until 5 am 
                                     - „The Street of the Pubs“, Friedrich-Ebert-Straße with diverse clubs 
                                    - further information can be obtained from the employee at the reception

 Doctors                     - emergency doctor, Wilhelmshöher Allee 67,
                                       tel.: +49-561-19292 from 7 pm to 7 am and at weekends
                                     - general doctor: Dr. C. Diehls, Kirchweg 31, tel.: +49-561-22999 

 E-mail address       - info@hotel-chassalla.de
                                     - dispatch and receipt of your e-mails is possible at the reception

 Emergency              - police office 110 / emergency of fire and ambulance 112

 Entertainment        - Staatstheater Kassel, tel. +49-561-10940
                                     - Komödie, Friedrich-E.-Straße 39, tel. +49-561-18383
                                     - Theater im Centrum, Akazienweg 24,tel. +049-561-7018722 
                                     - „Starclub“ Kassel’s varieté show, Kurfürsten-Galerie,
                                        Wed. to Sund. from 7 to 8 pm, tel. +49-561-766220
                                    - information about the shows and ticket booking will kindly be made 
                                      by the employee at the reception

 Fax                             - for despatches you can give your fax to our employee at the reception

 Fitness                       - in our house we have a small fitness area with a running machine
                                       You’ll get the key for the room from the employee at the reception
                                    - furthermore we are directly partner of the Fitness-Company, in the
                                      health centre 200m right of the hotel, Wilhelmshöher Allee 91, tel. 
                                      +49-561-207960; please ask about rates and opening hours. 

 Hairdresser             - Salon „ANILS“ 150m left from the hotel

 Homepage                - www.hotel-chassalla.de

 Hygiene products:     suitcases are full, but you’ve forgotten the important things?

                                      - toothbrush, toothpaste, shaver, sewing kit etc. can all be obtained  
                                       at the reception desk.

 Ironing service       - we can bring you an iron and a desk into your room, please ask us
                                       concerning our ironing service by referring to an employee
 
 Laundry/Washing  - you can use our service if you stay for at least 2 days 
                                      Please ask the employee at the reception desk for laundry bags
                                     - wash salon Friedrich-E.-Straße, 350 m from the hotel

 Luggage depot        - you can store your luggage at the reception desk

 Modem similar       - left from the telephone socket you can use similar modems; you 
                                       can get the cable at the reception desk.
                                    - for phone lines dial the „0“ and you get an outside line; then you 
                                      can use the provider of “arcor” or “t-online” to login, deduction at
                                      the reception

                                       user name: „arcor“ and password: „internet“ number: 01920792
                                   - one DSL access is next door to the reception office 
                                       please ask the employee at the reception to use it 

 Money exchange  - you can change money at the reception desk 
                                    - concerning exchange of currency, please ask for possibility

 Museums                 - Staatliche Museen Kassel, tel.: +49-561-316800
                                      For further information to our various museums and brochures, please
                                      ask our employee at the reception desk

 Newspaper /            - you’ll find a selection next to the reception desk

 Magazines               - newspaper shop is 150 m left from the hotel
            
 Paper sheets           - you can find them and envelopes in this portfolio

 Parking places      - behind the hotel free of charge or down in the garage
 
 Pharmacy               - Wilhelmshöher Allee 91, tel.: +49-561-2079709
                                      directly 100m right from the hotel in the health centre

 Post                          - you can get stamps at the reception and you can leave the envelopes there 

 Railway                   - German Railway Information tel.: +49-561-11861
                                  - timetable information can be obtained at the reception desk  
                                  - to come to the station please take the tram lines 1, 2 and 3 from tramstation
                                    “Kirchweg”, 200 m left from the hotel

 Restaurants          - you’ll find a small selection of our nearby restaurants on the first page
                                  - please ask the employee at the reception desk for further restaurants 
                                    and reservations 
 Room key               - please take your key with you, because the hotel is closed at night
                                    and your room key will open the outside door, too
  
 Safe deposit          - you can store your values in our safe at the reception office 

 Shoe cleaner         - the shoe cleaning machine is on the ground floor next to the lift.  

 Sights                      - You may find points of interest in the hotel brochure or in brochures 
                                    at the reception desk
 Sightseeing tour       
                                  - information about touring times and places can be obtained at the  
                                     Tourist Information, tel. +49-561-7077122

 Taxi                         - we can call a taxi for you from the reception desk 
                                  - self calling tel. +49-561-88111

 Telephoning         - please dial „3“ for the reception
                                 - please dial „0“ to get an outside line 
                                 - please dial „2“- and the room number you want to call 
                                   for example room 44 will be “244”   
                                 - if you want to receive a call from outside, please dial +49-561-9279-2.. 
                                   and the room number ..01, 13, etc.

 Tickets Tram/Bus/ 
                                - for using the trams and buses you can buy the tickets directly in them

 Towels                   - extra towels can be obtained at the reception desk

 TV program         - we have cable TV; you’ll find the programs here on the last page

 Umbrella              - please ask at the reception desk 

 Wake-up call        - to order your call, please dial „3“ and give the time to the
                                   employee at the reception desk or set your radio in the room 

Our television programs in summary

In addition our reception employee will give you further hints and information.

You can also get brochures and prospects.

If you have any problems, criticism or praise, please don’t hesitate to contact us.

              Your Kassel visit doesn’t have to be a gamble.

We wish you a nice stay in our house and hope that you’ll enjoy Kassel.

 With compliments, The Schönauer-Seidel family